Pathology Accounts Officer

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

Pathology Accounts Officer

• Excellent employee benefits including salary packaging
• Locaed at the Royal Children's Hospital within the Parkville Medical Precinct
• Friendly and supportive team environment

About the Role

This is a Permanent Part Time position, 19 hours per week, within the billing and accounts team at RCH Laboratory Services.

As a key member of the Accounts team, you will be responsible for providing administrative support with billing, claims processing and revenue generation for pathology services provided by the RCH Laboratories.

Classification for this position will range from AO21 – AO25, Grade 2 Level 1 to Grade 2 Level 5 ($66,768 - $73,811 per annum, pro-rata, plus Superannuation plus Salary Packaging)

What you’ll achieve:

• Develop and maintain a sound understanding of pathology billing systems and processes
• Work with an experienced and supportive team providing top level customer service
• Liaise with both internal and external parties to build effective relationships

Your skills and experience

• Experience in accurate data processing within high volume billing environment
• Ability to prioritise, flexibility and willingness to adapt to change  
•  Strong interpersonal and communication skills
• Highly motivated team member

If this sounds like you, click here to view the position description.

About the Department

The department of Laboratory Services – RCH Pathology provides a comprehensive, high quality diagnostic pathology service to both the Royal Children’s Hospital and the Royal Women’s Hospital, as well as to Specialist Consultants and General Practitioners in the community and around the world. 

What we offer:

• Salary Packaging – Increase your take home pay!
• Parkville location and close to public transport
• Discounted on-site car parking
• Culture of continuous improvement

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position please contact Jo Hambleton, Pathology Accounts Manager Ph: 03 9345 4934 Email: jo.hambleton@rch.org.au  

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption

Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close 28 April 2025