Aboriginal Case Manager

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

Aboriginal Case Manager – Wadja Aboriginal Family Place

• Work for Australia’s leading Children’s Hospital
• Excellent employee benefits including salary packaging
• Challenging and rewarding work environment

About the Role

This is a Permanent/ Full Time position at 76 hours per fortnight within the Wadja Aboriginal Family Place/ Division of Medicine.

Are you passionate about supporting Aboriginal children, young people, and families? Wadja Aboriginal Family Place is seeking a dedicated Case Manager to provide culturally safe and holistic care within a tertiary hospital setting.

This is an Aboriginal Identified Position (as per s12 of the Equal Opportunity Act 2010 (Vic)). The Wadja Case Manager plays a vital role in advocating for and supporting Aboriginal families, ensuring care is delivered in a way that respects cultural values and promotes health and well-being.

You’ll be part of a team committed to improving health outcomes for Aboriginal communities, working in a supportive environment that values cultural safety and collaboration.

Classification for this position will range from Community Development Worker Class 2B Year 1 – Year 6 (XX7 – XX12) (FTE base salary $83,434 to $96,652.40 per annum per annum, plus superannuation).

What you’ll achieve:

• Provide culturally safe, holistic care: Assess and respond to Aboriginal patients’ social, cultural, emotional, and medical needs, ensuring care is respectful and inclusive.
• Coordinate complex care and discharge planning: Manage the social and cultural care of Aboriginal inpatients and outpatients with complex needs and develop culturally appropriate discharge plans in collaboration with patients, families, and multidisciplinary teams.
• Advocacy and informed decision-making: Support patients and families in medical consent and decision-making, ensuring they fully understand treatment processes, procedures, and rights.
• Facilitate access to services and supports: Connect patients and families to internal and external programs and services identified in care and discharge plans, promoting continuity of care beyond the hospital setting.
• Protect children and young people with vulnerabilities: Identify and address the protective and psychosocial needs of children and young people experiencing vulnerabilities or at risk, ensuring timely and appropriate responses within child safety frameworks.

Your skills and experience

• Demonstrated knowledge of Aboriginal culture, values, and history, and an understanding of social and transgenerational issues impacting Aboriginal health and well-being.
• Experience working with Aboriginal children, young people, and/or families, with a focus on culturally safe and inclusive practice.
• Proven ability to build and maintain collaborative relationships with colleagues and community to improve health outcomes for Aboriginal children, young people, and families.
• Relevant professional experience in Aboriginal health care or Aboriginal child and family services (highly desirable).
• Excellent interpersonal, communication, and advocacy skills, with the ability to work flexibly and independently within a multidisciplinary team.

If this sounds like you, click here to view the position description.

About the Department

Wadja Aboriginal Family Place is a culturally safe and welcoming service within the Royal Children’s Hospital (RCH). It provides holistic health care that embraces spiritual, physical, emotional, and mental well-being for Aboriginal and Torres Strait Islander children, young people, and their families engaged with RCH. Wadja offers a supportive space where families can connect, share, and access emotional, social, and cultural support in a mutually respectful environment.

What we offer:

• Culture of continuous improvement
• Flexible work options available

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Current NDIS Worker Screening Check, or willing to obtain <if applicable>
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process 

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately, we encourage you to apply promptly! 

For more information about this position please contact Selena White, Director, Wadja Aborigianl Family Place Ph: 03 9345 5957 Email: Selena.white@rch.org.au

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. 

Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close 23 February 2026