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Aboriginal Case Manager

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Date: 24-Nov-2021

Location: 50 Flemington Rd, AU

Company: theroyalch

The Hospital:

The Royal Children’s Hospital’s (RCH) vision is to be a great children’s hospital – delivering Great Care, Everywhere.

RCH is located within the Melbourne Biomedical Precinct, with more than 45 world-class biomedical organisations and more than 50,000 of the brightest minds working together to make the Precinct number one in the Asia Pacific region for health, education, research, and training. Within this, RCH is also a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. Each organisation contributes to a paediatric academic health centre which is greater than the sum of its parts.  

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatric and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria. Tasmania, southern NSW and other states around Australia and overseas. The RCH is the only provider of heart transplant services and CAR T-cell therapy for paediatrics in Australia. RCH is an effective advocate for patients and their families with a particular focus on vulnerable children and increasingly, mental health in young people. The hospital also supports many health promotion and prevention programs. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

We work collaboratively with hospitals to deliver the right care, in the right place, at the right time. The RCH is committed to the Child Safe Standards: http://www.rch.org.au/quality/child-safety/

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

Further information about RCH is available at www.rch.org.au

The Role:

An opportunity exists for an Aboriginal Case Manager at the Royal Children's Hospital, providing support to Aboriginal and Torres Strait Islander children, young people and their families with a range of medical issues.


The successful applicant will provide culturally appropriate and sensitive assessment through engagement, advocacy, advice, discharge planning and referral pathways to services internal and external of RCH.


To be successful in the role you will have:

  • A commitment to improving the overall health of Aboriginal children, young people and their families.
  • Experience in working with Aboriginal and Torres Strait Islander communities to improve the health of Aboriginal children, young people and families.
  • Demonstrated ability to build and maintain working relationships with colleagues, to maximise service coordination and cooperation and clinical outcomes for Aboriginal children, young people and families
  • A flexible and adaptable approach to functioning in a team environment that enhances the team's high performance and the ability to work independently as required.
  • Excellent interpersonal, communication and advocacy skills
  • Demonstrated experience in using computer applications for database management with high accuracy of data entry, including but not limited to Microsoft Office Package
  • Demonstrated experience in administrative tasks and time management skills in a healthcare or hospital setting
  • A current driver's licence


To view Position Description please click here

Why work at the RCH?

RCH is committed to a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities,  surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background,  all members of the LGBTQI community and people with disability.

All applicants please be aware that in line with the Chief Health Officer’s Directions, all hospital employees must have received both doses of their COVID-19 vaccinations by 15 December 2021 or be able to provide evidence that they have a second vaccine appointment booked in by 15 December.  Applicants will be required to provide their Australian Government COVID -19 vaccination Certificate, it is a requirement of the RCH to collect, record and hold vaccination information.

Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close 8th December 2021