Administration Officer

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

About the Role:

This is a Full-Time, ongoing at 80 hours per fortnight (1.0 FTE) within the Medical Imaging Department. We are seeking a highly enthusiastic, team oriented and experienced Administrator to join the Clerical Team. You will be responsible for the coordination and management of patient bookings for Medical Imaging including X-Ray, Ultrasound, Computed Tomography (CT), Fluoroscopy, Nuclear Medicine, Magnetic Resonance Imaging (MRI) and Magnetic Resonance Positron Emission Tomography (MR PET).

Internally, this position will be referred to and known as: Administration Officer - Medical Imaging.

The role is classified at AO21 (Grade 2, Level 1) to AO25 (Grade 2, Level 5), ($66,768 - $73,811.92) governed by Award 10 - Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025.

What you'll achieve:

• You will work as part of a clerical team that rotates through front reception and a back-of-house clerical office
• You will make patient bookings and complete general administrative tasks to ensure timely access to medical care of RCH patients. 
• You will answer telephone and email enquiries
• You will distribute reports and imaging to external referring clinicians
• You will electronically import and export imaging

Your skills and experience: 

• Experience using health computer applications including referral management systems, electronic medical records and patient demographic systems
• Demonstrated experience in a dynamic, fast-paced administration role preferably within the health sector
• Demonstrated commitment to providing quality service to patients and families

If this sounds like you, or if you would like more information, please click here to view the position description.

What we offer:

• Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum!
• Looking for a new set of wheels to get you to the office? We offer Novated Leases through our partnership with SmartSalary
• Workplace culture of continuous improvement, growth, support and training
• Hybrid work model, if applicable to role
• Convenient location & close to public transport
• Discounted Private Health Insurance
• Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities 
• Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets
• Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
• Unlimited access to select fitness facilities in your local area via Fitness Passport
• Retail discounts & more!

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. 

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. 

For more information, please contact Laura Wagland via email: laura.wagland@rch.org.au

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. 

Are you ready to join our team?

Apply online by clicking on the “Apply” button

Applications close: 26 June 2026.