Digital Health Partner - Virtual Care & Digital Innovation

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

Job Title: Digital Health Partner – Virtual Care | Digital Innovation & EMR

About the Role

This is a Full time (80hrs/fortnight incl ADO), Fixed Term Full Time opportunity within the Virtual Care and EMR & Digital Innovation Teams, with funding in place until 31 December 2027. The role is available to commence immediately.

This position has been established through a generous RCH Foundation grant funding initiation and delivery of the RCH Virtual Care Project. It will provide digital health leadership across key virtual care initiatives including enhacing RCH Patient Portal usage and uptake. 

We are seeking a suitably skilled Digital Health Partner to provide digital health consultancy, implementation support, and solution design to enable delivery of virtual care and "Care Beyond Our Walls" initiatives at The Royal Children’s Hospital.

You will work closely with the Chief Clinical Information Officer and Director of Virtual Care, clinical leaders, program teams, and digital specialists and analysts to design and embed EMR-enabled and digital solutions, support clinician engagement, and drive sustainable adoption of digital workflows that improve care outcomes.

Classification for this role is multidisciplinary, with Allied Health Clinician Grade 3 (Year 1–4) or equivalent Psychologist / Pharmacist / Nurse / Administrative Officer.

What you’ll achieve:

• Lead digital health design and implementation for virtual care and ambulatory health initiatives
• Translate clinical and program needs into effective EMR-enabled solutions
• Partner with clinicians and stakeholders to embed digital workflows and improve care delivery
• Deliver change management, education and engagement to support adoption of digital tools
• Support data analysis, reporting and evaluation to inform program outcomes and continuous improvement 

Your skills and experience

• Tertiary qualification in Allied Health, Nursing, Psychology or related field (or equivalent experience)
• Demonstrated experience in digital health, clinical informatics or service design
• Experience working with Electronic Medical Record systems in healthcare settings
• Strong stakeholder engagement and ability to work across clinical and technical teams
• Ability to translate complex clinical requirements into practical digital solutions 

If this sounds like you, click here to view the position description.

About the Department

The DI & EMR team sits in the Digital Portfolio within the Digital and Allied Health Division. The Digital and Allied Health Division leads the hospital's digital transformation agenda, and is responsible for the implementation, optimisation and governance of digital health technologies, including the Electronic Medical Record, the RCH Patient Portal, artificial intelligence clinical solutions and virtual care platforms.

The Virtual Care Team is within the Digital Portfolio, Digital and Allied Health Division. It is a collaborative program team with the Director Virtual Care and Project Manager, that brings clinical workflows to life through the RCH Patient Portal — building telehealth appointment workflows, GP e-consult tools, remote monitoring modules and patient-facing digital features. 

RCH has made significant investments in digital health capability, including the implementation and ongoing optimisation of the Epic Electronic Medical Record (EMR) shared across the Parkville precinct, expansion of virtual and digitally enabled models of care, maturation of enterprise data and analytics platforms, and the emerging adoption of artificial intelligence (AI) in clinical and operational settings.

What we offer:

• Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum!
• Looking for a new set of wheels to get you to the office? We offer Novated Leases through our partnership with SmartSalary
• Workplace culture of continuous improvement, support and training
• Discounted Private Health Insurance
• Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities 
• Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
• Unlimited access to select fitness facilities in your local area via Fitness Passport
• Retail discounts & more!

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process

To apply, you will need a resume and a tailored cover letter outlining your skills, experience and suitability for the position.

Shortlisting will commence immediately. We encourage early applications as the role may close once a suitable candidate is identified.

For more information about this position please contact: Daryl Cheng, Chief Clinical Informatics Officer; E: daryl.cheng@rch.org.au

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. 

Are you ready to join our team?

Apply online by clicking on the “Apply” button

Applications close 21 August 2026