Digital Innovation & EMR Team Lead

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

About the Role:

This is a full-time (80hrs/fortnight incl. ADOs) ongoing opportunity within the Digital Innovation & EMR Team. The role is available to commence immediately.

The Digital Innovation & EMR Team Lead will be responsible to lead improvements to all clinically facing digital platforms at RCH. In particular, this spans the premier clinical application in use across the organisation, the electronic medical record (Epic Systems). Alongside this, the position is responsible for leading the contribution to the delivery of clinically facing digital applications and projects, including artificial intelligence solutions and health data/analytics initiatives.

The position will work with clinical stakeholders to identify opportunities for improvement and then work to design and implement solutions. The work of the team is driven by strategic organisational priorities and the overarching RCH digital health strategy. This senior position reports to the Chief Clinical Innovation Officer and will collaborate with them on strategic design, work priorities as well as resolution and escalation of issues.  

Classification for this role is as per the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 – 2027 (Award 10). 

Depending on experience, this will be graded from AO81 (Grade 8, Year 1) to AO85 (Grade 8, Year 5), $124,912.84 to $137,858.24 per annum, plus superannuation.

What you’ll achieve:

• Manage and oversee analysis of workflows, enhancement requests and other technical issues associated with the EMR and develop functional and technical solutions that reflect an in-depth understanding of the user’s requirements and software configurability
• Explore creative digital solutions that meet the needs various clinical divisions, departments and craft groups
• Oversee configuration, building, testing and system maintenance tasks to ensure the EMR application is available, current and well maintained
• Develop business cases and project plans, provide work estimates, benefits and project scoping for digital innovation and EMR initiatives
• Oversee and manage the delivery of the approved RCH EMR enhancements to ensure that end users are effectively engaged in the continuous improvement of the EMR to continue to support and improve the delivery of care provided
• Contribute to the RCH digital strategy and provide inputs into how DI & EMR can contribute to broader organisational digital strategy
• Be responsible and accountable for key deliverables of the DI & EMR analyst team
• Mentor and motivate other DI & EMR analysts and manage team member performance
• Allocation and accountability of build resources
• Work closely with CCIO to ensure understanding of executive and division priorities, optimisations and service requests that support workflows
• Provide fit for purpose solutions to problems identified and communicate options with stakeholders and agree a way forward

Your skills and experience:

• Tertiary qualification in a related field (e.g. health, health informatics, information technology or equivalent) and/or relevant industry experience in a digital health or ICT role
• Experience in the configuration, build and support of enterprise electronic medical record systems and/or digital health platforms or information systems
• Proven leadership experience in a team environment and ability to work well as a senior team member 
• Demonstrated ability to develop and deliver effective working relationships with colleagues across clinical areas and the wider business 
• Substantial experience working in or alongside healthcare services, with an understanding of clinical workflows and patient-centred care principles
• Substantial experience and understanding of clinical workflows with demonstrated ability to engage and build strong relationships with internal and external stakeholders
• Epic certification and or equivalent experience – minimum of 4 years

If this sounds like you, or if you require further information, please click here to view the position description.

About the Department:

The DI & EMR team sits in the Digital Portfolio within the Digital and Allied Health Division. The Digital and Allied Health Division leads the hospital's digital transformation agenda, and is responsible for the implementation, optimisation and governance of digital health technologies, including the Electronic Medical Record, the RCH Patient Portal, artificial intelligence clinical solutions and virtual care platforms.

RCH has made significant investments in digital health capability, including the implementation and ongoing optimisation of the Epic Electronic Medical Record (EMR) shared across the Parkville precinct, expansion of virtual and digitally enabled models of care, maturation of enterprise data and analytics platforms, and the emerging adoption of artificial intelligence (AI) in clinical and operational settings.

What we offer:

• Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum (and other additional salary-enhancing options!)
• Workplace culture of continuous improvement, growth, support and training
• Clinical Education Hub on-site to support continued training and professional development
• Hybrid work model, if applicable to role
• Convenient location & close to public transport
• Staff immunisation drives
• Special events
• Discounted Private Health Insurance
• Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities 
• Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
• Unlimited access to select fitness facilities in your local area via Fitness Passport
• Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets (retail discounts & more)

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCH's 'Staff Immunisation – Prevention of Vaccine Preventable Diseases' procedure

Application process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position please contact Daryl Cheng, Chief Clinical Information Officer via email: daryl.cheng@rch.org.au 

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. 

Are you ready to join our team?

Apply online by clicking on the “Apply” button

Applications close: 24 August 2026.