Director, Clinical Operations Service Transformation

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

• Full-Time Ongoing | 80 Hours per fortnight
• Monthly Accrued Day Off (ADO)
• Applications Close 20 July 2026 - please note, we may close vacancies early where we receive significant numbers of applications

The Opportunity

As the Director of Clinical Operations Service Transformation you will report directly into the Executive Director for Access and Clinical Operations, where you will be instrumental in overseeing enterprise-wide transformation initiatives that modernise and strengthen the RCH’s Clinical Operations services.

This role is measured against three Key Accountabilities:

1. Transformational Strategy
2. Program Governance & Leadership
3. Lead Transformation Priorities

If you are interested in finding out more about the department, click here

The Impact You Will Make

This position has a direct role in influencing sustainable change throughout the RCH through:

• leading priority change initiatives, advising senior executives, and navigating emerging opportunities and risks across RCH, LHSN and Department of Health priorities to strengthen efficiency, sustainability and future‑focused models of care
• directing cross‑functional transformation programs, establishing strong governance, aligning senior stakeholders, translating strategy into action, and building the capability for lasting change
• driving the RCH’s key transformation priorities of advancing timely‑care improvement, embedding a contemporary access framework, supporting organisation‑wide improvement, and ensuring strong governance and change adoption.

What You’ll Bring to the Role

• Experience applying improvement science and human‑centred design in health or public sector settings, including cross‑system learning participation
• Demonstrated senior-level experience leading complex transformation, improvement and change initiatives in large, complex organisations
• Proven expertise in program and project governance, change management and delivery across multiple methodologies.
• Whilst not essential, experience in healthcare leading transformation across Access & Clinical Operations is highly regarded

For the full position description please see here

What You’ll Get in Return

• On-site childcare & high-end infant-feeding facilities
• Supermarket on-site for everyday shopping convenience
• Multi-level underground parking – with a discount for RCH Staff
• Public transport access at our doorstep
• Up to 50% off select Fitness Facilities through Fitness Passport
• A dedicated workplace exceeding staff expectations in work environment, performance measurement, leadership & career development 
• Clear, Transparent and Innovative Executive Team Leadership
• Access to the RCH Alpine Ski Club 

Application Process

You may find that your experience doesn’t match every requirement listed, and that’s completely normal. If this role resonates with where you are in your career, we encourage you to apply rather than self‑select out. Your skills and perspective could be exactly what adds strength to the team.

Select the Apply button to take you through to our application portal. Please submit

• An up-to-date CV/Resume
• A Cover Letter outlining how you could be a great fit for the position

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.