National Disability Insurance Scheme (NDIS) Navigator

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

National Disability Insurance Scheme (NDIS) Navigator Grade 3 Senior Allied Health Clinician (multidisciplinary) 

• Work for Australia’s leading Children’s Hospital
• Excellent employee benefits including salary packaging, clinical supervision and continuing professional development opportunities 
• Supportive and dynamic team

About the Role

This is a Permanent position at 0-8-1.0 FTE (60.8-80 hours per fortnight) within the Allied Health team at the Royal Children's Hospital.  

You will be responsible for providing high quality case management/co-ordination through the autonomous use of expert clinical skills and knowledge of NDIS legislation, processes, services, and assessments to liaise with internal RCH teams and external community services including the NDIS itself. You will provide professional leadership across the multi-disciplinary team and work in partnership with consumers, the Disability Liaison Officers (DLO), and the NDIS Hospital Liaison Officer (HLO), to identify and address any changes or new NDIS support requirements for RCH NDIS participants to support their care at home. 

What you’ll achieve:

• Specialist clinical knowledge and skills within the area of NDIS processes including, legislation, assessments, health and NDIS funded services to enhance outcomes for NDIS participants.
• Develop, apply and promote appropriate and innovative processes to support clinicians to navigate NDIS processes and escalation pathways. 
• Support RCH NDIS initiatives, in collaboration with the NDIS services at RCH as required. 
• Provide and enable comprehensive multidisciplinary discharge planning to facilitate a safe, efficient and effective transition from the hospital setting to the home/community destination

Classification for this position will range from Grade 3 Year 1 to Grade 3 year 4 Multidisciplinary Allied Health Clinician (base salary from $103,885.00 to $109,824.00 per annum, plus superannuation)

Your skills and experience:

• An accredited qualification in one of the Allied Health Therapy or Science professions.  
• Eligibility for professional registration with AHPRA (where required) or appropriate professional body (where applicable). 
• Relevant qualifications in disability and or significant experience in the disability health sector including NDIS/NDIA.
• Excellent working knowledge, experience and competency with NDIS processes and legislation.
• Extensive experience in hospital Allied Health practice, with an interest in best practice disability services and supports, innovation, clinical documentation, and multidisciplinary collaboration.

If this sounds like you, click here to view the position description.

About the Allied Health Department at the Royal Children's Hospital 

The Royal Children’s Hospital’s (RCH) vision is a world where all kids thrive. The Allied Health team provides integrated multidisciplinary care across the acute inpatient and outpatient setting and work collaboratively across the organisation to improve the patient’s physical and psychosocial functioning. The Allied Health Directorate sits within the Division of Ambulatory Services. 

What we offer:

• Salary Packaging – Increase your take home pay!
• Professional development and a culture of continuous improvement
• Flexible work options available

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Current NDIS Worker Screening Check, or willing to obtain 
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately, we encourage you to apply promptly!

For more information about this position please contact Sarah Connolly, Director Allied Health.  Tel 0434752851 or sarah.connolly@rch.org.au

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption

Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close: 18 August 2025