Network Engineer (Unified Communications)

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

About the Role:

This is a Full Time Position within the Information Communication and Technology (ICT) department - Networks and Telecommunications. 

The department provides multiple network and communication infrastructure and systems to support the ongoing operation of the hospital. You will be responsible for the management, maintenance and support of these systems in addition to being a subject matter expert in Cisco Unified Communications working across multiple initiatives and projects.

What You'll Achieve:

• Provide technical leadership and act as a Subject Matter Expert (Network and Telecommunications)
• You will plan and implement proposed technical changes in accordance with Change Advisory Board (CAB) and overall implementation plans
• Foster collegiate relationships with internal and external stakeholders
• You will manage and support the proactive monitoring and alert of ICT networking and telecommunications infrastructure to ensure high availability and operational stability
• You will develop, document and maintain ICT infrasturcture related processes, standards, procedures and guidelines
• You will participate in activites to maintain or enhance the RCH cyber secutiry posture, including compliance with required cyber security frameworks 

Your Skills and Experience:

• Cisco Certified Network Professional (CCNP) certification or equivalent industry experience required
• Hands on experience and demonstratable knowledge of working with Cisco Routers, Switches, Voice and Wireless Technologies
• Experience supporting and managing Cisco UC platforms (Cisco Unified Communications Manager 11.x and above)
• Able to plan / perform detailed planning and implementation of critical infrastructure work (upgrades/network refresh/cross-team co-ordinated maintenance) including change management
• Experience with updating and working with Incident/Service Management system – (e.g. ServiceNow)

If this sounds like you, click here to view the position description.

What We Offer:

• Salary Packaging – Increase your take home pay!
• Parkville location and close to public transport
• Discounted on-site car parking

Other Requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application Process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Shortlisting for this position will commence immediately, we encourage you to apply promptly!

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption

Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close 11 March 2025