Project Manager - Virtual Care

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

Project Manager – Virtual Care

• Fixed-term, Full-Time (12 months, grant-funded) or Part-Time (18 months)
• Work for Australia's leading Children's Hospital
• Drive a once-in-a-generation virtual care transformation for kids and families across Victoria
• Excellent employee benefits including salary packaging
• Flexible work options available

About the Role:

This is a Fixed-Term Full-Time position at 80 hours per fortnight within the Allied and Digital Health Division, funded by the RCH Foundation for 12 months.

The Royal Children's Hospital (RCH) is embarking on an exciting Stage 1 Virtual Care Hub program — a $1.38 million investment to transform how we deliver specialised paediatric care to children and families closer to home. As Project Manager – Virtual Care, you will sit at the intersection of digital innovation, clinical services and consumer experience, leading delivery across three critical workstreams that will lay the foundation for a sustainable, centralised Virtual Care Hub by FY28/29.

You will translate strategic ambition into practical outcomes — improving access, equity and care for children and families across Victoria and beyond.

Classification for this position will range from AO81–AO85, Grade 8 Year 1 to Year 5 (1.0 FTE base salary $155,000–$165,000 per annum, plus superannuation).

What you'll achieve:

• Plan, manage and deliver the Stage 1 Virtual Care Hub program across all three workstreams within the 18-month grant funding period
• Coordinate delivery of the RCH Patient Portal optimisation and adoption strategy across Specialist Clinics, including e-consult functionality
• Lead the scoping and co-design of the Stage 2 Virtual Care Hub operating model, including engagement with government, peer health services and consumer groups
• Champion co-design with consumers, clinicians and subject matter experts to ensure virtual care models are safe, patient-centred and equitable
• Track outcomes against KPIs — including appointment DNA rates, waitlist reduction, Patient Portal adoption and e-consult volumes — and prepare high-quality reports for executive and funder review
• Build and maintain productive relationships with a broad range of internal and external stakeholders, including the RCH Foundation, government bodies, clinical divisions and technology partners
• Support the transition of operational costs to RCH business-as-usual funding by FY28/29

If this sounds like you, please click here for the position description.

Your skills and experience:

• Tertiary qualification in a related field with several years of relevant project or program management experience
• Demonstrated experience managing complex, multi-stakeholder projects within or alongside healthcare services
• Proven ability to engage and influence clinicians, operational leaders and consumers to achieve project outcomes
• Experience managing grant-funded or time-limited programs, including milestone tracking and budget reporting
• High-level analytical and communication skills, including the ability to prepare executive-level reports and presentations
• Commitment to equity, accessibility and patient-centred care, particularly for children and families in rural and regional communities

Highly regarded:

• Experience in digital health, telehealth or virtual care program delivery
• Familiarity with the RCH Patient Portal, EMR systems or health information management platforms
• Knowledge of the Victorian Virtual Care Strategy or National Digital Health Strategy 2023–2028
• Understanding of co-design, Lean or other continuous improvement methodologies

About the Virtual Care Program:

Virtual care is a strategic priority for RCH, enabling the hospital to deliver specialised paediatric care through telehealth, wearable devices, smartphone apps, digital portals, and AI-enabled tools. The Stage 1 Virtual Care Hub program builds on a series of successful pilots at RCH — including virtual models of care for HITH, Cystic Fibrosis, Complex Asthma and REDCap — and will position RCH as a national leader in paediatric virtual care. This is a genuine opportunity to shape how children and families in Victoria — including those in rural and regional areas — access world-class paediatric care.

About The Royal Children's Hospital:

The Royal Children's Hospital's vision is a world where all kids thrive. Located within the Melbourne Biomedical Precinct, RCH has cared for the children and young people of Victoria for more than 150 years. With more than 6,000 staff, a budget of $850M and 350 beds, RCH annually records 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries. RCH is the only provider of heart transplant services and CAR T-cell therapy for paediatrics in Australia.

What we offer:

• Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum!
• Looking for a new set of wheels to get you to the office? We offer Novated Leases through our partnership with SmartSalary
• Workplace culture of continuous improvement, support and training
• Discounted Private Health Insurance
• Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities 
• Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
• Unlimited access to select fitness facilities in your local area via Fitness Passport
• Retail discounts & more!

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCH's 'Staff Immunisation – Prevention of Vaccine Preventable Diseases' procedure

Application process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position please contact Doug McCaskie, Executive Director Digital Health & Chief Allied Health Officer via email: Doug.McCaskie@rch.org.au

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community and people with disability.

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. 

Are you ready to join our team?

Apply online by clicking on the “Apply” button

Applications close: 04 June 2026.