Wadja Administration Support

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

About The Role:

This is a Permanent, Part Time position at 38 hours per fortnight within the Wadja Aboriginal Family Place/Division of Medicine. 

The Wadja Administration Officer role supports the delivery of holistic and culturally safe care for Aboriginal and Torres Strait Islander children, young people and their families. Working alongside a multidisciplinary team—including Aboriginal Case Managers and Paediatricians—the Administration role assists in the coordination of the weekly Wadja Health Clinic, which provides comprehensive medical, social and developmental assessments for children, young people and their families. 
You’ll be part of a team committed to improving health outcomes for Aboriginal communities, working in a supportive environment that values cultural safety and collaboration.

Classification for this position will range from Community Development Worker Class 2B Year 1 – Year 4 (XX7 – XX10) (FTE base salary $83,434.00 to $91,390.00 per annum, plus superannuation). 

What you'll achieve:

• Support culturally safe access by identifying and addressing barriers for Aboriginal children, young people and families engaging with RCH, the Wadja Aboriginal Family Place and the Wadja Health Clinic.ommitment to improving the health of Aboriginal children and families
• Work collaboratively with the Wadja Director, Aboriginal Case Managers, Paediatricians and RCH departments to ensure care reflects the cultural, social and medical needs of Aboriginal patients.Experience in working with Aboriginal and Torres Strait Islander communities to improve the health of Aboriginal children, young people and families
• Coordinate referrals and clinic operations, including triaging new referrals, maintaining accurate EMR information and managing all appointment processes such as scheduling, reminders, cancellations and non‑attendance follow‑up.Demonstrated ability to build and maintain working relationships with colleagues, to maximise service coordination and cooperation and clinical outcomes for Aboriginal children, young people and families
• Provide administrative and clinical support by preparing documentation for weekly clinical review meetings and ensuring correspondence, referrals and records are processed according to RCH requirements.A flexible and adaptable approach to functioning in a team environment that enhances the team's high performance and the ability to work independently as required
• Maintain administrative systems and contribute to continuous improvement, including managing invoices, patient statistics, educational materials and participating in cultural activities, advisory meetings and ongoing professional development.Excellent interpersonal, communication and advocacy skills

Your skills and experience:

• Demonstrated knowledge of Aboriginal culture, values, and history, and an understanding of social and transgenerational issues impacting Aboriginal health and well-being
• Experience working with Aboriginal children, young people, and/or families, with a focus on culturally safe and inclusive practice
• Proven ability to build and maintain collaborative relationships with colleagues and community to improve health outcomes for Aboriginal children, young people, and families
• Relevant professional experience in Aboriginal health care or Aboriginal child and family services (highly desirable)
• Excellent interpersonal, communication, and advocacy skills, with the ability to work flexibly and independently within a multidisciplinary team

If this sounds like you, please click here to view the position description.

About the Department:

Wadja Aboriginal Family Place is a culturally safe and welcoming service within the Royal Children’s Hospital (RCH). It provides holistic health care that embraces spiritual, physical, emotional, and mental well-being for Aboriginal and Torres Strait Islander children, young people, and their families engaged with RCH. Wadja offers a supportive space where families can connect, share, and access emotional, social, and cultural support in a mutually respectful environment.

What we offer:

• Culture of continuous improvement
• Flexible work options available
• Employee Assistance Programs
• Discounted parking
• Salary packaging options

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Current NDIS Worker Screening Check, or willing to obtain (if applicable to the role)
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. 
Shortlisting for this position will commence immediately, we encourage you to apply promptly! 
For more information about this position please contact Selena White, Director, Wadja Aboriginal Family Place Ph: 03 9345 5957 Email: Selena.white@rch.org.au

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital.  Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. 

Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close 02 March, 2026.