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Patient Support Assistant

Date: 05-Oct-2022

Location: 50 Flemington Rd, AU

Company: theroyalch

The Hospital:

 

The Royal Children’s Hospital’s (RCH) vision is to be a great children’s hospital – delivering Great Care, Everywhere. RCH is located within the Melbourne Biomedical Precinct, with more than 45 world-class biomedical organisations and more than 50,000 of the brightest minds working together to make the Precinct number one in the Asia Pacific region for health, education, research, and training. Within this, RCH is also a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. Each organisation contributes to a paediatric academic health centre which is greater than the sum of its parts.  

 

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatric and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria. Tasmania, southern NSW and other states around Australia and overseas. The RCH is the only provider of heart transplant services and CAR T-cell therapy for paediatrics in Australia. RCH is an effective advocate for patients and their families with a particular focus on vulnerable children and increasingly, mental health in young people. The hospital also supports many health promotion and prevention programs. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

 

We work collaboratively with hospitals to deliver the right care, in the right place, at the right time. The RCH is committed to the Child Safe Standards: http://www.rch.org.au/quality/child-safety/RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. Further information about RCH is available at www.rch.org.au

 

The Role:

 

An opportunity has become available within The Royal Children’s Hospital for Patient Support Assistant in the Reactive Team. Working in the Reactive Team, the WSA’s provide indirect patient care, contributing to the maintenance of a welcoming, clean environment for all and supporting the clinical areas through the delivery of equipment and cleaning services.


Reporting to the Support Services Coordinator and the nurse in charge, you will maintain a clean & safe environment within the unit and ensure cleanliness and maintenance of unit equipment. You will also be aware of requirements to ensure that practice is consistent with Infection Control guidelines, policy and according to Cleaning Standards for Victorian Health Facilities.


Your well-developed written and verbal communication skills combined with your interpersonal skills will provide you with the ability to work within a team environment in varying locations throughout the hospital. Your customer focus attention to detail will enable you to provide a high level service to patients, families and colleagues.

 

To be successful in this role you will have:

 

  • Certificate III in Health Service Assistant (PSA) is essential.
  • Previous experience as a PSA is desirable.
  • Well-developed communication skills (verbal and written).
  • Proven interpersonal skills.
  • Commitment to service excellence.
  • High attention to detail.
  • Willingness to undertake required training.
  • A true team player.
  • Ability to resolve conflict in a professional manner.
  • Ability to establish and maintain a good working relationship with a diverse team.

 

To view the Position Description, please click here.

 

If you think you possess the right skills and experience we encourage you to apply on our website now!

 

Why work at the RCH?

 

RCH is committed to a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

All applicants please be aware that it is a requirement of your employment that you be fully vaccinated against Covid-19, in compliance with any public health orders in place at the time of, and during, employment. Applicants will be required to provide their Australian Government COVID -19 vaccination Certificate, it is a requirement of the RCH to collect, record and hold vaccination information.

Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close on 02 November 2022