Share this Job

EMR Ambulatory Analyst - Fixed Term

Apply now

Apply for Job

Date: 08-Jun-2021

Location: Other, AU

Company: theroyalch

The Hospital:

The Royal Children’s Hospital (RCH) provides secondary and tertiary care to children and young people across the northern and western suburbs; specialist paediatric healthcare to the children of Victoria, Tasmania, southern NSW and parts of South Australia; and is the designated state-wide provider of services including paediatric trauma, rehabilitation and forensic medicine. As a quaternary centre for complex cardiac surgery and organ transplantation, the RCH cares for the sickest children from around Australia.

With a passionate, highly skilled and committed staff campus wide of over 6000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

The Royal Children’s Hospital is committed to the safety and wellbeing of all children and young people. Click here for further information on our Commitment to Child Safety: http://www.rch.org.au/quality/child-safety/

Further information about RCH is available at www.rch.org.au

The Role:

All staff employed in the Parkville EMR team will provide a sustainable and effective electronic medical record service to all health services across the Parkville Precinct (The Royal Melbourne Hospital, The Royal Womens Hospital, Peter MacCallum Cancer Centre and The Royal Childrens Hospital) and will service the 15,000+ clinicians and hospital staff with the day to day management and operation of the EMR. This is an innovative and progressive newly formed team that will be based at Jane Bell House.


The EMR Ambulatory Application Team supports the following solutions - EpicCare Ambulatory, Beacon (Oncology), Cadence (Scheduling) and Referrals, My Chart, Haiku/Canto, EpicCare Link, Research and Care Everywhere including My Health Record, reporting to the EMR Ambulatory Application Manager.


The EMR Ambulatory Analysts are responsible for the design, build, testing, configuration, testing, installation and support of the EMR Ambulatory, MyChart (Patient Portal), EpicCare Link (Provider Portal), Care Everywhere and Healthy Planet applications. As the EMR Ambulatory Analyst you will support system configurations to support outpatient operations and other relevant departments. You will ensure the delivery of the Ambulatory solutions meet the needs of all 4 health services to maximise streamlined and standardised workflows.


You will work collaboratively with the EMR leadership team, EMR team, EMR vendor, adoption managers, technical teams and local health services to ensure the EMR is maintained, operates and optimised for the Parkville EMR Service for the benefit of all 4 health services.


This position will be based at Jane Bell House, Parkville and may require you to work on a rotating on-call, after-hours roster. 


To be successful in the role, you will have:

  • Demonstrated experience in build, maintenance and support of the EMR system;
  • Demonstrated knowledge of EMR change control and support procedures;
  • Advanced skills in workflow review and design and proven ability to deliver solutions that meet the needs of end users;
  • Demonstrated knowledge of EMR environment including application, infrastructure and end user devices;
  • Broad experience and knowledge of other health care applications used within Parkville health services;
  • Ability to achieve work deadlines and prioritise workload and competing demands;
  • Strong interpersonal skills with particular emphasis on gaining consensus, facilitation and consultation;
  • Highly developed analytical and innovative problem solving skills and attention to detail;
  • Ability to present technical concepts in simple and understandable terms so as both technical and non-technical audiences gain an understanding;
  • Excellent oral and written communication skills;
  • Ability to handle confidential and sensitive information with discretion;
  • Demonstrated ability to respond flexibly to client needs with the ability to develop practical solutions to problems and provide advice in area of expertise;
  • Advanced MS Visio, Excel and Word skills.


View Position Description here

Why work at the RCH?

The RCH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award winning Health and wellbeing program and financial benefits.


To learn more about our staff benefits please go to: https://www.rch.org.au/hr/recruitment_employment/Staff_benefits/ is committed to a diverse and inclusive workforce.


We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with disability.


Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close on 22 June 2021