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Parkville EMR Identity Analyst

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Date: 04-Jun-2021

Location: Other, AU

Company: theroyalch

The Hospital:

The Royal Children’s Hospital (RCH) provides secondary and tertiary care to children and young people across the northern and western suburbs; specialist paediatric healthcare to the children of Victoria, Tasmania, southern NSW and parts of South Australia; and is the designated state-wide provider of services including paediatric trauma, rehabilitation and forensic medicine. As a quaternary centre for complex cardiac surgery and organ transplantation, the RCH cares for the sickest children from around Australia.

With a passionate, highly skilled and committed staff campus wide of over 6000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

The Royal Children’s Hospital is committed to the safety and wellbeing of all children and young people. Click here for further information on our Commitment to Child Safety: http://www.rch.org.au/quality/child-safety/

Further information about RCH is available at www.rch.org.au

The EMR Support Services Team includes EMR Help Desk, Patient Identity management to support the Enterprise Patient Master Index (EMPI), patient movement workflows and support, patient duplicates and merging, security profiles and templates, users and providers, external providers, billing, reporting and data analytics, Release of Information (ROI), medico-legal support, privacy, chart corrections, deficiency tracking and coding workflows, reporting to the EMR Support Services Application Manager.


The EMR Identity and Patient Movement Analyst will be responsible for the design, build, testing, configuration, testing, installation and support of the EMR Patient Identity management to support the Enterprise Patient Master Index (EMPI) and patient movement workflows.

As the EMR Identity and Patient Movement Analyst you will support system configurations for the identity and patient movements to align local requirements and strategic directions, you will ensure the delivery of the identity and patient movements solutions to  meet the needs of all 4 health services to maximise streamlined and standardised workflows.  You will align local requirements and strategic directions to ensure the delivery of the identity and patient movements to maximise Parkville EMR for all.


Key Responsibilities include:

  • Actively monitor, resolve and troubleshoot incident and service requests to provide a responsive and agile day to day support service that meets the needs of the Parkville EMR Service;
  • Perform analysis of workflows, enhancement requests and other technical issues associated with the EMR and develop functional and technical solutions that reflect an in-depth understanding of the user’s requirements;
  • Configure, build, test and perform system maintenance tasks to ensure the EMR application is available, current and well maintained;
  • Design and build approved EMR Identity and Patient Movement Application optimisations to ensure that end users are effectively engaged in the continuous improvement of the EMR to continue to support and improve the delivery of care provided;
  • Support external software partners and ensure integration is achieved between the EMR and PAS systems;
  • Complete allocated special updates (SU) and system upgrades including review of release notes, build, testing and identification of training and workflow impacts;
  • Design, validate and confirm any new or changed system functionality with impacted stakeholders;
  • Perform system testing, including the development and maintenance of test plans, scripts, execution of testing and remediation of issues identified through testing;
  • Specialised knowledge of Patient Administration System (PAS) across 4 health services;
  • Maintain system, training and support documentation;
  • Other tasks as directed by EMR Support Services Application Manager and/or Identity and Patient Movement Lead analyst.


View the Position Description here

Why work at the RCH?

The RCH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award winning Health and wellbeing program and financial benefits.


To learn more about our staff benefits please go to: https://www.rch.org.au/hr/recruitment_employment/Staff_benefits/ is committed to a diverse and inclusive workforce.


We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with disability.


Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close on 18 June 2021