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Parkville EMR Reporting & Charging Analyst

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Date: 23-Nov-2021

Location: Other, AU

Company: theroyalch

The Hospital:

The Royal Children’s Hospital’s (RCH) vision is to be a great children’s hospital – delivering Great Care, Everywhere.

RCH is located within the Melbourne Biomedical Precinct, with more than 45 world-class biomedical organisations and more than 50,000 of the brightest minds working together to make the Precinct number one in the Asia Pacific region for health, education, research, and training. Within this, RCH is also a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. Each organisation contributes to a paediatric academic health centre which is greater than the sum of its parts.  

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatric and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria. Tasmania, southern NSW and other states around Australia and overseas. The RCH is the only provider of heart transplant services and CAR T-cell therapy for paediatrics in Australia. RCH is an effective advocate for patients and their families with a particular focus on vulnerable children and increasingly, mental health in young people. The hospital also supports many health promotion and prevention programs. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

We work collaboratively with hospitals to deliver the right care, in the right place, at the right time. The RCH is committed to the Child Safe Standards: http://www.rch.org.au/quality/child-safety/

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

Further information about RCH is available at www.rch.org.au

The EMR Support Services Application Stream includes EMR Help Desk, Patient Identity & Patient Movement, User and Security, Provider Maintenance, Health Information Management, Charging and Reporting. All applications report to the EMR Support Services Application Manager.


The EMR Reporting & Charging Analyst will be part of the Parkville EMR Reporting & Charging stream. They will be responsible for the design, build, testing, configuration, testing, installation and support of EMR reports and charge capture workflows. This position reports to the EMR Reporting Lead and will collaboratively with them on work priorities as well as resolution and escalation of issues. 


As the EMR Reporting & Charging Analyst you will support system configurations for EMR reports and charge capture process to align local requirements and strategic directions, you will ensure the delivery of the solution meets the needs of all 4 Parkville Precinct (Royal Children's Hospital, Royal Melbourne Hospital, Peter MacCallum Cancer Centre and Royal Women;s Hospital) health services to maximise streamlined and standardised workflows. 


The role responsibilities include:

  • Perform analysis of clinical and administration workflows to support the EMR reporting and charging requirements
  • Design and build EMR reporting and charging solutions to meet clinical requirements, operational requirements and business intelligence requirements
  • Lead large scale data validation initiatives in consultation with Parkville Precinct stakeholders to ensure accurate data capture and useability in a healthcare setting
  • Analyse large amounts of clinical and operational data to identity trends for implementation support
  • Configure, build, test and perform system maintenance tasks to ensure the EMR application is available, current and well maintained
  • Perform system testing, including the development and maintenance of test plans, scripts, execution of testing and remediation of issues identified through testing


You will work collaboratively with the EMR leadership team, EMR team, EMR vendor, adoption managers, technical teams and local health services to ensure the EMR is maintained, operates and optimised for the Parkville EMR Service for the benefit of all 4 health services.


This position may be required to work on a rotating on call roster after hours and will be renumerated as per the award entitlements


To view the Position Description please click here

Why work at the RCH?

RCH is committed to a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities,  surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background,  all members of the LGBTQI community and people with disability.

All applicants please be aware that in line with the Chief Health Officer’s Directions, all hospital employees must be fully vaccinated against COVID-19 by 15 December.  Applicants will be required to provide their Australian Government COVID -19 vaccination Certificate and to comply with any updates to the CHO Directions as applicable to Healthcare Workers

Are you ready to join our team? 

 Apply online by clicking on the “Apply” button

Applications close December 7 2021